In healthcare, trust is not a detail: it is the foundation. XIAgenda is built to comply with data protection laws — real compliance, not marketing.
All communication travels encrypted (TLS) and data is stored encrypted at rest.
Each practice has its own database, separate from others. Your patients are yours.
Administrators log in with a second factor, to protect access to information.
The agent asks for data only when needed and with a clear reason. Sensitive data like ID or insurance plan are optional and configurable.
XIAgenda manages appointments, not medicine. Before a clinical consultation, an emergency signal or a delicate situation, refers to a person in the practice with context, and notifies the patient. It is a deliberate safety boundary: an agent trying to handle a medical emergency is a risk, not a savings.
The agent remembers a structured profile that helps serve better: name, insurance plan, preferences and appointment history. Does not store diagnoses, raw transcriptions as "memory", or free inferences about the person.
If you are a patient of a practice using XIAgenda, you can access your data, request rectification or deletion, and object to automated processing. Requests are managed through the practice. More details in our privacy policy.
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