How it works

From patient WhatsApp to booked appointment

No menus, no waiting for the practice to open, no missed calls.

1

The patient writes

"Hi, do you have an appointment with physiotherapy Thursday afternoon?" They write to the practice like they would talk to a person — via WhatsApp, email, or web chat.

2

The AI understands

Interprets what they need, the date (even if they say "Thursday" or "next week"), insurance plan, and preferences. Not a button tree: it understands you.

3

Checks real availability

Checks the real schedule and offers 2 or 3 concrete options. If there is no slot, offers to add them to the waitlist to notify when something opens up.

4

Confirms and books

Repeats the details ("Booking you Thursday 5th at 5:00 PM with Dr. Perez, confirm?") and only with your "yes" does it book. Then sends reminders so the appointment does not fall through.

On the practice side

You manage everything from a web panel: see daily or weekly schedule, create and move appointments, load availability Calendly-style (time blocks, durations, exceptions), and activate the modules you need. Xima operates the technical stuff — WhatsApp, AI, transcription — so you do not worry about anything.

Getting started is fast

Create your account in 2 minutes, load professionals, hours and insurance plans with a guided assistant (about 15 minutes), and your patients can already book. Ready in less than an afternoon.

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